Privacy Policy
Last updated: 8 June 2026
GlowForge Studio ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit our website or request a quote, why we collect it, how we use it, and the choices you have.
1. Information we collect
We collect information you give us directly, including:
- Name, email address, phone number and company name when you submit a quote or contact form.
- Project details, artwork files and any other information you choose to share.
- Delivery address when you ask us to ship an order.
2. How we use your information
- To reply to your enquiry, prepare a quote and fulfil your order.
- To communicate with you about your project, delivery and after-sales support.
- To keep records as required by South African tax and consumer law.
3. Sharing
We do not sell or rent your personal information. We share it only with service providers who help us deliver our service (e.g. couriers, payment processors, email providers) and only to the extent necessary.
4. Security
We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.
5. Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing glowforgestudio01@gmail.com.
6. Contact
GlowForge Studio, 3 Cedar Avenue, Pinelands, Cape Town 7405.
Email: glowforgestudio01@gmail.com
Phone: 082 389 9493